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Water main break prompts boil water advisory in the Town of Clarence

Impassible roads at Eastbrooke Place and Greiner Road in the Town of Clarence have prevented ECWA emergency crews from making the necessary repairs.

CLARENCE, N.Y. — A water main break that happened on Friday impacting 61 homes in the Town of Clarence has led to a boil water advisory.

The Erie County Water Authority said the dangerous winter storm pummeling Western New York has hampered effects to repair the break.

"Due to impassible roads at the location of a watermain break on Eastbrooke Place at Greiner Road in the Town of Clarence, ECWA emergency crews have been unable to access the area to repair the watermain," the ECWA said in a statement Saturday night.

The ECWA said the boil advisory was a "precautionary measure and due to the length of time the affected 61 homes have been without water."

During the boil water advisory, people are advised to bring tap water to a rolling boil, then boil the water for one minute before allowing it to cool before use. Boiled or bottled water is advised for those households at this time.

Impacted households will need to boil their water for another 48 hours after the water main break is repaired and completely pressurized again.  

"When a watermain loses pressure, it increases the chance that untreated water and harmful microbes can enter the water main," the ECWA said in the statement, announcing the water main break.

If you have an issue to report, you can contact ECWA Emergency Dispatch at 716-685-8235, or the Erie County Health Department at 716-961-6800.

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