GRAND ISLAND, N.Y. — An outreach event about the cashless tolls on the Grand Island bridges and throughout the state will took place Wednesday.

"In general, I think it's gone very well."

That's how the Thruway Authority's Executive Director, Matthew Driscoll describes how the cashless tolling system has gone on Grand Island since launching just over a year ago.

But many who've gotten hit with late fees feel differently.

The Thruway Authority is working to correct various billing problems people are having. They say nearly 24 million drivers have used the Grand Island cashless tolls and of that nearly a million drivers have gotten a late fee.  

MORE ON WGRZ.COM

Cashless toll motorist from East Amherst gets a $306 bill

Lawmakers say it's time to get rid of tolls on the Grand Island Bridges

Dispute over Grand Island toll hotline