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Buffalo, NY | Local News, Weather, Traffic, Sports | WGRZ.com

Buffalo City Hall, Water Dept. to reopen for limited services

Buffalo City Hall and Buffalo Water at Exchange Street are reopening for limited services.
Credit: WGRZ

BUFFALO, N.Y. — Buffalo City Hall and Buffalo Water at Exchange Street are reopening to the public for limited services.

The limited in-person services include: parking and traffic, permits and inspections, tax and assessment, treasury, user fee, and Buffalo Water at Exchange Street.

You can call the department you need to make an appointment from 8:30 a.m. to 3 p.m.  Appointments for seniors only will be scheduled from 8:30 a.m. to 10:30 a.m.

If you are paying a bill in person, you will need to bring a copy of the bill you are paying, as well as a photo ID. 

Residents are encouraged to pay bills online at buffalony.gov,  by mail or phone.

Due to the COVID-19 pandemic, the following guidelines are to be followed:

  • The City of Buffalo will implement and enforce both the mandatory health and safety requirements, and will adhere to the NYS Recommended Best Practices.
  • The City of Buffalo will screen the temperature of everyone who enters the building, and will not permit entry to anyone with a temperature that is 100.4 or higher.
  • The City of Buffalo will not permit anyone who is not wearing a mask to enter the building. Personal Protective Equipment will be worn by all employees.
  • The City of Buffalo will provide hand sanitizer in all common areas.
  • The City of Buffalo has posted reminders about hand hygiene and cleaning of shared equipment that will be expected before and after use.
  • The City of Buffalo has installed stanchions and applied floor decals to indicate where people will stand to be at a safe distance from others while waiting for any services.
  • The City of Buffalo will clean and sanitize the building following the Guidance for Cleaning and Disinfection of Public and Private Facilities, using CDC approved materials.
  • The City of Buffalo will continue to keep the Observation Deck closed and will not permit building tours until further notice.
  • All visitors entering the building must do so through the designated visitor entrance, located at the intersection of S. Elmwood and Court Street.

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