NEW YORK — M&T Bank and the Amherst Police Department are warning customers about a new scam.
The bank released a statement on its official website and Facebook page saying people have been receiving suspicious text messages about their M&T accounts. These messages advise customers that their accounts or cards have been restricted, and ask for personal information.
M&T Bank says it will never ask for customer login credentials, PINs, passwords or personal information via phone calls, email, or text messages.
M&T released the following statement on its website:
"We recently learned of a scam involving text messages advising that your M&T accounts or cards have been restricted. Sensitive personal and account information is requested. Please do not respond to these malicious requests and never provide your information to unsolicited texts, emails, or calls."
The bank says to send suspicious messages to firstname.lastname@example.org. They also have a list of fraud prevention tips and helpful links on their website, outlining different types of fraud, how to recognize scams, and what to do if you suspect fraud.