BUFFALO, N.Y. — Mercy Hospital in South Buffalo held a ceremony on Friday afternoon to unveil its Emergency Department renovations.
The more-than-$500,000 project was designed to improve patient care and efficiency.
Among the changes both visitors and patients will see include:
- a reconfigured reception area to accommodate new provider-in-triage model of care to improve efficiency and patient wait times;
- improved waiting space and expanded private treatment areas for people who are non-critically ill patients;
- private triage rooms for those arriving by ambulance; and
- two new designated pediatric treatment rooms.
The hospital says there are other improvements that will enhance patient privacy, comfort and convenience.