BUFFALO, N.Y. — From the Chainsmokers to Carrie Underwood, there are a lot of big musical acts coming to Buffalo in the next few months. Before you buy your tickets for those shows, you need to make sure you know where they're coming from. 

Key Bank Center tells 2 On Your Side that someone tried to enter the Post Malone concert Sunday night with a counterfeit ticket. 

A spokesperson told us they urge everyone to avoid purchasing tickets from unverified sellers. 

The Better Business Bureau says there are countless ways you can be scammed into buying fake tickets online nowadays. 

Here are some important tips from the BBB to protect your money: 

  • Purchase from the venue whenever possible. Many official ticket sales agents now offer secondary sales options as well. 
  • Consider your source. Know the difference between a professional ticket broker (a legitimate and accredited reseller), a ticket scalper (an unregulated and unlicensed ticket seller), and a scammer selling scam tickets.
  • Know the refund policy. You should only purchase tickets from a ticket reseller that provides clear details about the terms of the transaction.
  • Use payment methods that come with protection. Always use a credit card so you have some recourse if the tickets are not as promised. Debit cards, wire transfer or cash transactions are risky.
  • If you’re unsure, verify your tickets. Visit the arena where the event will be held. A “Will Call” employee can verify if your ticket is legitimate or fake.

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