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Better Business Bureau issues warning about fake shipping texts

Officials recommend recipients should avoid clicking on those tracking links and go directly to the shipper's website and type in the code to see if it is real.
Credit: Better Business Bureau

BUFFALO, N.Y. — As more people are doing online shopping for the holidays, the Better Business Bureau (BBB) is warning folks to be aware of fake shipping texts.

The latest scam is already hitting people's smartphones.  

According to the BBB, scammers are spoofing shipping company names, telling recipients that they have old packages to claim and to schedule a drop off by clicking the link. 

Another scam text tells you your package has shipped and to click on it using the FedEx name.

Also, one fake text sent from "USPS" tells the recipients there's an important notice about an old package. 

Clicking those links could take you to a form that asks for personally identifying information, or to a site that downloads malware onto your computer or smartphone.

Officials recommend recipients to avoid clicking on those tracking links and go directly to the shipper's website and type in the code to see if it is real.

The BBB has tips to spot a fake text message:

1. You haven't ordered anything recently. Always keep track of your receipts for online retailers and shipping information handy. 

2. Read the fine print when you purchase items online. You may not know it, but you may have signed up for text alerts from the retailer. Check the retailer's website to see if text correspondences are part of their outreach. 

3. Don't click on anything. Go to the shipper's website to see if the tracking number is real. For more resources on shipping fraud, see FedEx's website and UPS's online resource center. 

4. Report it. You can report these scams to BBB's Scam Tracker.