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NIAGARA FALLS, NY - Two months ago 2 On Your Side told you about the issue of frozen water pipes in Niagara Falls that had left some residents without water.

And can you believe there are still some homeowners who still don't have it?

"You really can't understand the impact of not having water in your house unless you've gone through it," said Dorothy Wooten, 62, who's lived in the city for more than 30 years.

Wooten can speak from experience about what it's like not to have a single drop of tap water in the house.

Not for one hour or one day, but for nearly two months.

In mid-February, the water pipes under her home on Royal Avenue froze.

"I didn't want to be smelling sewer in the house and I wasn't able to cook, I ate out or bought food and brought it home and ate it," Wooten said.

She adds that she went to her mother's house for other needs.

For weeks, Wooten and other residents have followed a city recommendation of filling water jugs at the fire hall down their street and using the water for their personal use. Seven other homes on Wooten's street have been impacted. To restore service to homes that don't have water, the city has made attempts to attach what are called "jumper lines" to homes that have water.

"We've gone and knocked on next door neighbors homes ask them if they'll allow us to hook up and since it's a private service they can decline us and in a lot of cases they have said no," said Paul Drof, the executive director of the Niagara Falls Water Board.

Drof says that residents -- with water -- who have refused to assist don't give reasons as to why they won't help.

"The thing that could make the biggest difference in the shortest period of time is if neighbors would simply allow the water board to hook up water service from their home to their neighbor's home," said Niagara Falls Mayor Paul Dyster.

But this week, somehow, Wooten's water came back on.

REPORTER: How is it that some people seem to be able to get their water back on, but others not?

DROF: "It would be where that service is located some are shallower, some are deeper, if it was shallow enough that this recent thaw and warm weather caused the water around the line to thaw somewhat."

"It's a great relief to have water once again," Wooten said.

According to the water board, there are now six homes on Royal Avenue that still have frozen pipes and no running water. With the help of a consultant, Niagara Falls is investigating whether there is a larger problem in its sewer system.

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