BUFFALO, N.Y. -- A new report shows Verizon and AT&T come out on tops when it comes to the best cell phone carriers in the Western New York area.
Verizon won the overall award as well as having the fastest download speeds, according to the study from Root Metrics.
AT&T had the best call performance, achieving a perfect score, and came out on top for text performance. Both companies did well in all categories.
A spokesperson for Verizon told 2 On Your Side the company recently updated 13 towers with new 4G LTE capabilities. Verizon currently boasts the largest LTE network in the area.
A representative for AT&T said that company is also installing new LTE sites everyday. The company has invested nearly $1.4 billion in New York State over the past couple of years.
AT&T saw massive gains year-to-year in terms of download speeds, nearly quadrupling its download times from a year ago.
Sprint was a distant 4th in terms of download speeds, averaging just 0.7 Mbps. For non-techies, that's unbearably slow.
A spokesperson for Sprint released the following statement:
While we are disappointed with the results from RootMetrics - we would like to let our customers know that during the past six months, Sprint has made several upgrades to our voice and data capabilities in the Buffalo area - see specific information here: https://network.sprint.com/NY/Buffalo/ with more to continue on a regular basis.
Currently, Sprint is engaged in a multi-year program to upgrade our entire 3G network and to launch 4GLTE nationwide. This program is known as Network Vision and uses the latest, state-of-the-art equipment to help make customers' wireless data experience faster and their calls clearer with less drops and/or blocks. Unfortunately, at this time, I do not have an update in terms of when Buffalo will launch 4GLTE.
Customers can visit www.sprint.com/coverage for a detailed view of network coverage in L.A. that can drill down to individual addresses on street-level.