WYOMING, Mich. (WZZM) -- A group of West Michigan restaurant owners say a woman is scamming them for free food and she needs to be stopped. The woman hit four pizza places just this past weekend.
Johnny Lombardo, owner of John's Pizza King, got a call from a woman on Noel Street. The caller said she had ordered a pizza one week earlier, but never received her food. As compensation, the woman requested a free pizza. Johnny looked into it, but didn't find a record of the delivery.
"You know, the customer's always right, so you want to make sure they're taken care of if it really did happen," says Lombardo.
Meantime, at Frankie V's Pizza, Wanda Vitale got a similar call. "I said ma'am, I don't have an order for you. Is it possible you used a different phone number? She said, 'oh no, this is the number I used.'" Wanda says the computer keeps track of orders, but the woman hadn't purchased anything since 2011.
She tried at least two more pizza places. What she likely didn't realize, was that many of them were owned or operated by the Lombardo family. "I called my son, sister, brother, and they had same call, same night," says Johnny Lombardo.
Nick Lombardo, who owns Lombardo's Pizza, had already delivered a pizza. "When I got there, I said, 'hey, can you tell me what the driver looked like?' She said it all happened so fast and didn't know. She said we also forgot a two-liter of pop, so I brought her one of those too. She got me good."
WZZM 13 paid an unannounced visit to the house on Noel Street. On Monday, a woman ran out of the house, got into her car and quickly drove away. On Tuesday, we went back. The same car was in the driveway and through a crack in the door, we asked if she was calling local pizza places and asking for free food. She said no. When asked why she wouldn't come out and talk to us, she slammed the door.
The Lombardo family says it's been frustrating and time consuming dealing with her. They say what she is doing is also illegal. They want other businesses to be aware.
"If she's done this to us, she's probably called everyone around town," says Johnny. They plan to report the incidents to police and hope others do too.