BUFFALO, NY - It happens to many people when they buy a plane ticket only to see the airline tack on bag fees once you give them your credit card information. Thanks to a new rule, travel experts say that can't happen anymore.
This all part of the U.S. Department of Transportation's Full Disclosure Requirements. What this means is airlines must show you exactly what you're paying for up front before you purchase their tickets.
Experts say this new rule has been used in the tour business, and in the cruise industry for the past 5 years. As of this week, airlines must show their customers in their itinerary the exact price of their base fare for a ticket, as well as how much they will charge you in baggage fees and other related taxes.
AAA of Western and Central New York's Traci Bax told 2 On Your Side, this is all part of an effort to make sure travelers can compare prices.
"More about educating travelers to make decisions, better informed decisions on air travel and provides them with some flexibility so that they can better prepare, better budget for their travel plans," said Bax.
Spirit Airline is one company that doesn't agree with the new government regulations. A company spokesperson pointed out to 2 On Your Side that in addition to including airline fees in the price they show their customers, they are also including government taxes. Spirit claims that keeps travelers in the dark about how much they are paying in taxes.
Another rule that went into effect this week includes U.S. carriers giving their passengers a full 24-hours to rebook their flights without any penalties. AAA says this is a first for the airline industry.