Audits Result in Big Money

7:26 PM, Nov 12, 2011   |    comments
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AMHERST, N.Y. - When some local municipalities had specialized audits done on their utility bills, many found out that they paid too much and were in line for a refund.

Troy & Banks, an Amherst auditing firm has been able to recoup hundreds of thousands of dollars in overcharges for state agencies.

Just this year, the company's audit found National Grid overbilled the University at Buffalo at the wrong rate for some buildings. UB received a refund.

"It's not uncommon for customers to be charged for accounts they canceled, said Thomas Ranallo,  president of Troy & Banks.

Individual municipalities also contract Troy & Banks to audit streetlight usage. The Town of Cheektowaga received thousands of dollars back in refunds.

The City of Buffalo received $2.1 million back for streetlight overages after an audit was conducted several years ago.

In 2009, former Governor David Paterson mandated that every New York State agency have its gas and electric bills audited.

Former consumers, Troy & Banks recommends checking your utility bills every month. If there are disputes, contact the State Public Service Commission.

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