Jenn Suhr, the 2012 Olympic women's pole vault gold-medalist, remains one of the world's best in the women's pole vault and the Riga native advanced to the IAAF World Track and Field Championships.
But on the eve of the meet this weekend, Suhr was missing key equipment, including the poles she was set to use in competition.
A photo of Suhr's equipment sitting in a wagon at an airport in Chicago was posted on her Twitter account Tuesday morning, along with a message to United Airlines for help.
In the photo it appears Suhr's poles are on the luggage carrier as takes the photo from the plane.
United responded back on twitter :
Jenn, we're so sorry to hear this and will work to get these to you as soon as possible. Please DM more details so we can help. ^AD https://t.co/Y6hG6uklaR— United (@united) August 1, 2017
The airline answered.
"We have located Mrs. Suhr's equipment and have provided it to her team in London." United Airlines said in a statement. "We sincerely apologize to Mrs. Suhr for the inconvenience."
The World Championships begin Saturday, including the women's pole vault competition.
Rush-Henrietta graduate Miranda Melville, 28, also advanced to the world championships in the 20K Women's Race Walk, 7 a.m. Sunday.
Suhr, 35, is the world indoor record holder in the women's pole vault. Her best jump of the outdoor season of 15 feet-10.16 inches is third in the world, behind Ekatarini Stefanidi of Greece (15-10.94) and Sandi Morris, a fellow American (15-10.55)