They can file a formal complaint with the New York State Attorney General's Office if they feel schools aren't providing a safe and supportive learning environment.
The office's deputy press secretary says the Attorney General's Office will try to work with schools and school districts to try and resolve these matters. But if that doesn't work, they can launch a formal investigation into the district.
"Our office regularly receives complaints from parents concerning bullying, harassment, or discrimination of their children in public schools, and the schools' responses to such complaints," admits Deputy Press Secretary, Sarah Rutherford. "We are committed to reviewing every complaint we receive and, when warranted, will work with the NYS Education Department, as well as schools districts, to resolve the matter amicably."
If you would like to file a complaint, contact the Civil Rights Bureau at (212) 416-8250 or send an e-mail to firstname.lastname@example.org or visit www.ag.ny.gov