BUFFALO, N.Y. -- With more snow on the way, a man who lives on Buffalo's East Side is concerned about the snow that's still on many of the side streets.
After reaching out to the city several times, he contacted 2 On Your Side's Kelly Dudzik to find out how often the plows are getting to his neighborhood, and she was able to get some answers from the city.
"It was really horrible. It was really icy. Cars were skating. They were unable to stop at stop signs," says Faheem Iqbal.
Iqbal lives on Buffalo's East Side. He's a social worker at one of his neighborhood's community centers.
"We had snow last Thursday night, since that time, I didn't even hear a single plow truck over here. I asked residents, I didn't hear any plow truck at all," he says.
Iqbal says by Monday night, he saw a plow on Stanislaus Street, but he says the side streets remained untouched.
"I called 311, Buffalo Police Department, the same thing they told me, that they're out there, they're plowing the streets, salting the streets, but we never see them over here," says Iqbal.
Wednesday, a city spokesperson told me the city has plowed the streets Faheem is concerned about - in between Broadway and Sycamore - at least twice in the last few days. The city says when parked cars switch to the other side of the street Thursday morning, plows will come through to clear more snow.
Iqbal also says he wants to make sure each neighborhood gets the same attention.
"If you go like in Elmwood, Hertel, I was there two weeks ago when it snowed. I didn't see this situation over there. I don't see this anywhere if you go downtown, I don't see this. Over here, you see it," he says.
We went to the Elmwood Village, and while more streets were clear down to the pavement there than on the East Side, there was also more traffic and some, like Highland, were still covered. The city says when it comes to side streets, plowing is mainly determined by parking regulations, and crews are in every district plowing every day. Each plow has GPS, so the city can track where they've been.
Bottom line, the city's spokesperson says if you have a complaint in the City of Buffalo, call 311.
A couple of municipal workers did mention on social media that, as a reminder, if the secondary roads are salted there still needs to be traffic on them and the temperature has to be higher than it's been in order for the salt to work.